2025 Exchange Annual Report
2025 ended quietly, which is not a bad thing from an insurance standpoint. We can thank Mother Nature for being kind to all of us who call Florida home.
As a member, we will always do our best to provide you with the best-in-class products and services. You’ve asked for more options to easily manage your policy or file a claim. We listened and delivered an easy-to-use mobile app—those using our app love it!
We’ve also working on adding to our product offerings, to provide you with options to bundle your insurance policies for additional premium savings. To learn more, be sure to read our annual report.
With questions about Exchange or this annual report, please call our Customer Service Center at 800-342-3407. If you have questions about your Exchange policy coverages, please contact your insurance agent for assistance.
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Frequently Asked Questions
Tower Hill Insurance Exchange is dedicated to providing the same outstanding customer service and claim service that Tower Hill has afforded Florida customers since 1972. Uniquely, the Exchange is organized as a “reciprocal insurer,” which means you as a member become a part owner in the Exchange. Below we’ve included answers to frequently asked questions about the Exchange.